Global Retail Organizations Rely On MDSi To Help Them Evolve With The Ever-Changing Customer Experience Needs Brought On By The Ongoing Advancement Of Technology.

Being consumer driven, retailers need to have foresight and be further ahead of the technology curve than those in other industries. Consumers want things immediately, and to stay up with sometimes unrealistic demands, retailers need to work with the right partner to have the right technology in place to maintain high customer service levels.

That’s why today’s leading retailers look to MDSi for technology solutions that not only meet but exceed all these demands. MDSi’s fully integrated solutions set their customers apart from the competition. By most effectively connecting the retailers with their customers, as well as their suppliers, MDSi’s customers enjoy more efficient, sustainable, and profitable businesses.

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Retail Organizations Enjoy Working With MDSi For:

  • Higher Customer Service Ratings
  • 24/7/365 Uptime
  • Better Communications Capabilities
  • The Most Up-To-Date Technology And Solutions
  • Comprehensive and Collaborative Consultation
  • Increased Ability to Scale
  • Increased Revenues
  • Decreased Costs
  • Improved Processes, Efficiency, Sustainability, and Profitability

Retail Industry Solutions

And when it comes to customer service, whether it be in person, online, on the phone, or otherwise, getting connected with MDSi will ensure that your customers are happy and that service levels and sales are better than ever!

MDSi’s solutions have been helping Retailers with their efficiency, sustainability, and profitability for more than 30 years.

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Networking

  • Network Infrastructure and High Availability Assessments
  • Design and configuration for secure connectivity
  • Network Upgrade and Deployment Projects
  • SD-WAN design, configuration and implementation for remote branch retail locations and head ends
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Wireless

  • Wireless site surveys - Predictive and for all areas including complex environments, outdoor areas, warehouses etc.
  • Access Point Deployment
  • Location services and tracking for RFID tags, way point finding with
  • SDK integration for customer apps and customer tracking, promotions etc.
  • Cloud Managed Wireless solutions for ease of operation and simplicity of management
  • Seamless and secure guest wifi for improved retail customer experience
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Security

  • Wired and wireless identity services for network/wireless/guest and remote access
  • Next-Generation Firewalls and IPS for perimeter security
  • Security assessments for PCI compliance
  • Remote access VPN
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Data Center & Cloud

  • Next-generation private cloud implementation for critical applications
  • Virtualization of servers, desktops, and applications for easy and secure access
  • Hyper-Converged Platforms for performance and ease of deployment and scale
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Collaboration

  • Complete multisite IP phones systems and support for remote users with messaging, conferencing, recording etc across locations
  • Small Scale Contact Center support for up to 500 agents
  • Video conferencing and Telepresence, Web conference video solutions for training and communication
  • Voice Health checks and network readiness assessments