When we talk about verticals, it’s hard not to show preference for the Service Providers section. This is the industry where we have the deepest expertise, the longest-lasting relationships, and the most customers. It is without question our sweet spot. We’re deeply aware of the many challenges SPs face, and we’ve got finely-tuned processes in place to help address them.
Whether you’re implementing new technology to keep pace with the explosive growth in data traffic, building out to accommodate the shift to 5G, or working to meet the demand for ultra-low latency services, we’ve got you covered. We’ve got the engineering expertise and OEM relationships to address even your most substantial technical and logistical challenges, including the need for extensive infrastructure upgrades and issues related to spectrum availability and interference. Ready to leverage AI in a more meaningful way? We’ve got that covered too. Ready to unload those 3G assets to make way for 5G integration? Our decommissioning team is the best in the business.
Tell us what it is you’re looking to achieve, and we’ll bring together equipment and software from the world’s leading technology companies to make it happen. What’s more, we’ll configure that equipment, install the software, stage it, test it, and ship it with the correct cables and connectors so installation is seamless.
Delivering Value Beyond Distribution: How MDSi Transformed Equipment Supply
During the global supply chain crisis, equipment delivery delays became a critical challenge, causing project shutdowns, deployment disruptions, and revenue losses for many organizations. Traditional distributors, offering only simple passthrough models, left clients waiting 200+ days for essential equipment—impacting their ability to meet commercial commitments. One of MDSi’s customers—a global service provider—was particularly frustrated by the impact of these delays and reached out to MDSi for possible solutions
MDSi stepped in with a game-changing solution, partnering with two important but often underutilized Cisco organizations: Cisco Refresh and Cisco Capital. Cisco Refresh is the organization within Cisco that remanufactures lightly used equipment to like-new condition, then resells it at a significant discount. Cisco Capital is a wholly owned subsidiary of Cisco Systems, which offers flexible financing and remanufactured equipment for Cisco solutions.
Together we created a new supply model that optimized lead times, reduced costs, and ensured project continuity. Instead of relying solely on new equipment with long lead times, we developed a strategic blend of Cisco new and Certified Refresh (RF) equipment, enabling:
Together we created a new supply model that optimized lead times, reduced costs, and ensured project continuity. Instead of relying solely on new equipment with long lead times, we developed a strategic blend of Cisco new and Certified Refresh (RF) equipment, enabling:
Through this program, MDSi continues to deliver proven success for this client, maintaining seamless operations with zero customer satisfaction issues.