INDUSTRIES

Multi-service Operator

MDSi is an industry-trusted, end-to-end partner offering a wide range of value-add, high-touch services to Multi-Service Operators (MSOs). We work with many of the largest cable networks in North America to manage and maximize capital budgets, keep projects on track, and reduce operational expenses. We marry our technological prowess with supply chain expertise to reduce lead times, meet project delivery schedules, and optimize deployment and reverse logistics cycles driven by the daily management of a large-scale operator network.

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MDSi’s MSO-specific expertise includes a comprehensive technology lifecycle management offering, including:

Infrastructure design

Hardware acquisition

Optimization, staging, and deployment services

Maintenance and support services

Inventory management

Field services

Forward and reverse logistics

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Network Engineers in Data Center

MDSi solutions enable Multi-Service Operators to optimize utilization of their existing cable infrastructure today while preparing to implement their next-generation solutions of tomorrow.

Our solutions support the following architectures or platforms:

  • Core/Backbone
  • Optical
  • Transport
  • Edge, Voice & Convergence
  • Security
  • SD-WAN
  • Software Defi
We can manage and support your transformation initiative from analog to digital, distributed access architecture, DOCSIS or SDN.

MDSi’s expertise within the cable industry includes design, product sourcing, integration, and supply chain solutions.

MDSi has built our reputation as a trusted, full-service partner offering a wide range of high-value services to many of the largest cable networks in North America.

  • Cost optimized product sourcing
  • Supply chain services and software systems that enable customized ordering and asset management.
  • Lifecycle professional services (Planning, Design, Staging, and Integration).
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Cable Network Solutions

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DOCSIS 3.0 to 3.1 and 4.0

Transformation for increased capacity and bandwidth, symmetrical 10G up and down

Migration to Distributed Access Architecture (DAA)

Reduces power / signal close to customer edge, reducing headend costs

One methodology - rPHY

Removing PHY layer from the CCAP to the edge

Virtual CCAP

Converged Cable access platform – Voice, Video and Data

Customer Success Story—MSO

Challenge

One of our customers is a massive media and technology company that provides mobile and internet services to thousands of households across the United States. 

In 2019, they realized they had a problem. Whenever one of their facilities upgraded its IT equipment, the team would sell the previously used assets on the open market in an effort to recover a portion of the assets’ original value. Unfortunately, it turned out that quite often the buyers of these assets would be divisions of the same company on the other side of the country. The company had calculated that this practice was costing them tens of millions annually, and they were seeking to put a stop to it

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Solution

The company sent an RFP to over 40 vendors in their search for solutions and ultimately chose MDSi based on our previous track record and on our Acuity software, which they felt could be leveraged as part of the solution. 

We immediately established a centralized distribution hub that received used equipment from customer sites around the country and began taking in assets. We’d triage them, repair them if necessary, then store them until another department submitted a request for that type of product, at which time we’d ship it out. The new department would pay nothing for the equipment since the previous department would have already depreciated the cost. Equipment that was no longer fit for use would be sold to an R2V3 certified recycler, and the revenue would be split between MDSi and the customer. 

Outcome

In the first year we moved 500,000 parts through the distribution center, and that number has grown steadily since. The customer is (conservatively) saving $18M annually and continues working to increase awareness of the program. They’ve also been exploring creative ways to tap into the almost $40M worth of equipment we’re storing for them at any given time as part of this program. Most recently they provided us with a regional backorder list as an experiment—just to see if we could have an impact—and we were able to knock out 10% of the list with equipment they already had in storage with us. 

Our primary objective has always been to find redeployable assets and enable cost avoidance for the customer, but the reduction of their carbon footprint is unquestionably a favorable upside as well. By reusing and recycling so much equipment in such an intentional way, the company is becoming an important participant in the circular economy.

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Atlanta

U.S. Headquarters

Tampa

Allentown