Environmental, Social and Governance

MDSi is a strategic partner that focuses on delivering value to its customers by leveraging its partnerships and supply chain solutions. Our experience in managing both forward and reverse logistics, combined with business intelligence, enables us to proactively meet customer procurement requirements and navigate today’s complex and rapidly evolving digital landscape.

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Customers

Fostering sustainability on behalf of our customers is a core element of the MDSi business model and has been for over 30 years. The company began by specializing in reverse logistics. We removed equipment for companies that no longer needed it, then found opportunities to either reuse that equipment elsewhere or responsibly recycle it. 

Although we’ve grown and added new services over the years, our original commitment to sustainability in general and the circular economy in particular has only increased. Today we leverage Acuity—the proprietary asset management software we developed in-house—to proactively advise customers about the most climate-friendly ways to both acquire equipment for new initiatives, and also dispose of equipment that has reached end of life. This can mean helping them find under-utilized equipment within their own organization that can be redeployed to their latest project. It can mean searching inventory of our OEM partners for remanufactured equipment. It can mean making them aware of the most energy-efficient new products. And it can mean recycling equipment for them when it has reached end-of-life. 

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Partners

While we do not manufacture the products we sell, it’s worth mentioning that the OEMs we work with are among some of the most committed entities in the world when it comes to reducing their carbon footprints. Companies like Cisco, Juniper, HPE, and Arista have all made ambitious commitments to reaching Net Zero emissions within the next 15 years. They’re doing things like: reducing packaging, making their products easier to repair, buying green energy, retrofitting their facilities to use less power, and innovating to create products that are exponentially more energy efficient with each generation. Beyond that, Cisco and HPE have both developed robust systems for remanufacturing and reselling certified pre-owned equipment—an invaluable tool for customers looking to participate in the circular economy. 

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Ourselves

Although most of the impact we achieve in the area of carbon reduction truly does come from the way we help our clients improve sustainability, we of course have an in-house program to reduce waste and emissions. We voluntarily disclose our Scope 1-3 carbon emissions to the public every year through a CDP disclosure.

2024 Reporting

  • Reduce electricity usage by 5% (from a 2021 baseline)
  • Increase recycling rate within our corporate office by 10%

2025 Initiatives

  • Increase recycling rate in our office by 10%
  • Reduce waste by 10%
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Pounds of electronics recycled in 2024

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Number of assets redeployed in 2024

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Tons of carbon emissions avoided through redeployment in 2024

“I suspect companies think we’re over-promising when we say we can help them reduce carbon emissions and save money at the same time. But we’re not. Really. We’ve been doing this for over 30 years and in that time we’ve become quite skilled at isolating opportunities to transform the digital environment while minimizing impact on the natural environment.”

Kevin Parker

MANAGER OF COMPLIANCE AND SUSTAINABILITY

Remanufacturing

Cisco has a powerful program for keeping equipment out of landfills and reducing carbon emissions. It’s called Cisco Refresh and it’s been a wildly popular option for customers looking to reduce costs and increase the sustainability of their IT ecosystems. MDSi CEO Lisa McDonald and Cisco Global Head of Sales for Cisco Refresh, Justin Cashman, explain.

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Abstract image of curved, overlapping gradient lines forming a dynamic, flowing shape with blue and green tones on a white background.

Social

MDSi has always been committed to having a positive impact on both our own employees and the greater community, and over the years that commitment has only grown. 

Inside these walls, that means providing an environment where employees not only feel physically safe, but where there emotional well-being is looked after. Where diversity is not only welcome, but sought after. Where opportunities are based on merit. And where ethics are both taught formally and demonstrated informally every day. 

Externally, we support our local community by sponsoring and partnering with a wide range of local non-profits, from well-known groups like the United Way, CASA, and our Chamber of Commerce to niche organizations like MentorMe, Family Haven, and FTLOAH (For the love of a horse). 

On top of that we host an annual fundraiser with all proceeds going to the Travis Manion Foundation—a non-profit dedicated to empowering veterans and families of fallen heroes

Social

MDSi has always been committed to having a positive impact on both our own employees and the greater community, and over the years that commitment has only grown. 

Inside these walls, that means providing an environment where employees not only feel physically safe, but where there emotional well-being is looked after. Where diversity is not only welcome, but sought after. Where opportunities are based on merit. And where ethics are both taught formally and demonstrated informally every day. 

Externally, we support our local community by sponsoring and partnering with a wide range of local non-profits, from well-known groups like the United Way, CASA, and our Chamber of Commerce to niche organizations like MentorMe, Family Haven, and FTLOAH (For the love of a horse). 

On top of that we host an annual fundraiser with all proceeds going to the Travis Manion Foundation—a non-profit dedicated to empowering veterans and families of fallen heroes

Atlanta

U.S. Headquarters

Tampa

Allentown