During the early 90’s, MDSi realized that improved systems would help the company improve customer service and increase upon its reputation of being the company that is easy to do business with. MDSi has always designed it systems with the client in mind. At MDSi it’s all about being outward facing and managing just-in-time methodologies for improved client service.

A key differentiator is how MDSi systemically feeds planning data from project management tools, ERP (i.e. SAP, Oracle, etc) environments, e-procurement tools (i.e. Oracle, Ariba, etc.) and client proprietary tools. MDSi is visible in a multitude of locations throughout the supply chain - pulling current part, unit price and availability data from OEMs and feeding client web portals to assist a comprehensive shopping experience.

MDSi also interfaces with asset management tools re Peregrine, Tangram/Opsware, Unicenter/Argus, etc. MDSi has built XML, EDI and custom interfaces to provide this detailed information.

System & Process

MDSi is also committed to providing clients with real time inventory visibility. If necessary, MDSi will build a client-specific web portal, which provides visibility and associated inventory analysis and reporting. If you would like a portal demo write to us at sales@mdsiinc.com.

Through its strategic partnership with Choice Logistics, MDSi has built an industry leading parts service. MDSi integrates with client call centers or customer care tools like Siebel, PeopleSoft, Vantive, Genesys, among others. Some of these tools have a repository for inventory, integration that facilitates monitoring the complete process of receipt of parts; repair and putting them back into the supply chain. We also provide root cause data on returns and repair; thereby generating a knowledge bank that helps reduce spares usage and capital expenditure.

During the early 90’s, MDSi realized that improved systems would help the company improve customer service and increase upon its reputation of being the company that is easy to do business with. MDSi has always designed it systems with the client in mind. At MDSi it’s all about being outward facing and managing just-in-time methodologies for improved client service.

A key differentiator is how MDSi systemically feeds planning data from project management tools, ERP (i.e. SAP, Oracle, etc) environments, e-procurement tools (i.e. Oracle, Ariba, etc.) and client proprietary tools. MDSi is visible in a multitude of locations throughout the supply chain - pulling current part, unit price and availability data from OEMs and feeding client web portals to assist a comprehensive shopping experience.

MDSi also interfaces with asset management tools re Peregrine, Tangram/Opsware, Unicenter/Argus, etc. MDSi has built XML, EDI and custom interfaces to provide this detailed information.

System & Process

MDSi is also committed to providing clients with real time inventory visibility. If necessary, MDSi will build a client-specific web portal, which provides visibility and associated inventory analysis and reporting. If you would like a portal demo write to us at sales@mdsiinc.com.

Through its strategic partnership with Choice Logistics, MDSi has built an industry leading parts service. MDSi integrates with client call centers or customer care tools like Siebel, PeopleSoft, Vantive, Genesys, among others. Some of these tools have a repository for inventory, integration that facilitates monitoring the complete process of receipt of parts; repair and putting them back into the supply chain. We also provide root cause data on returns and repair; thereby generating a knowledge bank that helps reduce spares usage and capital expenditure.